Posts Tagged “Apple”

When it comes to Apple products, I’m a fan. I own a MacBook Pro and an iPhone 3GS. Wouldn’t buy anything else. I depend on them like I do oxygen or water. Seriously. When it comes to Apple support…not so much. Yesterday, I was rushing out of my house to get to my car, iPhone in my left hand, earbuds (the pricey, $70 jobbers from Apple) in my ears. I started to trip, and instinctively put out my hand to steady myself. My hand connected with the earbuds. They went flying, as did my iPhone. As I picked it up, I immediately checked it for damage. Keep in mind, I’ve got the iPhone case from HELL on it – the damn thing has a silicone sleeve AND an exoskeleton made of football helmet plastic. I also have an Invisible Shield screen protector over the screen. I thought, “no worries…I’ve got an extended warranty via AppleCare, and the phone is less than a year old.” I called Apple. And then the fun began… Read the rest of this entry »

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I’ve had my iPhone for a week now. This is the point in time at which flaws and annoyances begin to rear their ugly heads. I’ve got to say that I’ve been pleasantly surprised to see that these are few and far between. What I’m left with, as of today, is a feeling of amazement – that I’m still somewhat in awe of how seemlessly the interface functions, how easy everything is to use, and how Apple seems to have thought of just about everything.

If I have a gripe, I suspect it will be with battery life, but that’s only because I’ve been on it so much. Not sure, short of using an OLED screen, what they could do to fix this, but from what I hear, the 3G S is a lot better than the 3G in that respect.

By comparison, at this stage of the game with the Windows Mobile phone, I was busy making excuses for the OS, doing my best to explain away the problems, like some newlywed who’s desperately trying to believe that their spouse is “just a little stressed” and not really abusive.

Ouch.

That leads me to what I think is a huge mistake that Apple and AT&T are making regarding the marketing of the iPhone. Read the rest of this entry »

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On Friday, June 19th, I was fortunate enough to score a new, black 32GB iPhone. No, I didn’t wait in line at the crack of dawn. I didn’t pre-order it. I just walked into an AT&T store around 2PM, and waited (only about 30 minutes) and walked out with my new phone. When I’m gonna buy into something that requires a (2 year) commitment, I typically wait for version 3.0. This is because I’ve learned – the hard way – that the first release of anything is usually the “one-point-UH-oh” release. In version 2, they get the bugs worked out from the first one, but it’s version three where the product really hits the sweet spot. So I waited to jump on the iPhone bandwagon until the 3G s was released (a.k.a. iPhone version 3.0/iPhone OS 3.0). I’m happy to report that the product lives up to it’s marketing hype – and then some. Read the rest of this entry »

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Seen the latest commercial from Microsoft? The spot claims to have found an “artist” who wants to find the right computer for video editing. I don’t wanna spoil the ending for you, but she chooses a PC over a Mac. Microsoft wants us to all believe that, in the words of Irving Berlin, “Anything you (Mac) can do, I (Windows) can do better.” Only one teensy, tiny little problem. It’s all a lie. Read the rest of this entry »

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When I was a small child, I am told, I used to run out of the room when a TV show was on, but race back in, to watch the commercials with rapt attention. My parents found this behavior a bit odd, to say the least. Little did they know that I would grow up to be a marketing and advertising guy, where I would not only write about commercials, but write and direct them for a living. When I was young, it was difficult to defend this behavior. As an adult, I know realize that a 30 second commercial (at least the good ones) have average budgets similar to a 30-second sitcom, with better acting, tighter scripts, far better special effects and production values, and more compelling content.  Read the rest of this entry »

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Did you ever wonder why Microsoft and marketing both start with “m” but just don’t go together? I’m just not quite certain if Microsoft has an aversion to marketing in the same way that, oh, say, Oprah has to Governor Palin. But if this latest excursion into television advertising is any indication, I’d say that “Microsoft” goes together with “marketing” like “Congress” goes with “bi-partisan cooperation.”

Let’s recap: On the one hand, you have Microsoft, probably The Most Successful Computer Company Ever.™ On the other hand, you have Apple, the Little Company That Could. Read the rest of this entry »

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