Posts Tagged “WiFi”

Like many brick and mortar businesses, Starbucks seems to be struggling with new media – specifically, how to treat WiFi. Is it a cost center? A profit center? A way to retain customers? A way to fill seats without monetizing them? The results are decidedly mixed. If the WiFi experience for coffee shops was a Magic 8 Ball, it would report “ANSWER HAZY…TRY AGAIN LATER.” But with any endeavor that involves customers, it’s a rule of thumb to keep things consistent. Nothing ticks off customers more than finding a situation where you pay for something at store A, and find it for free at store B – especially when the two stores are selling under the same corporate entity. Which is what makes a generally marketing-savvy company like Starbucks’ latest moves all the more puzzling. Read the rest of this entry »

…courtesy of my liberal arts (i.e.: lack of science) education…

IDEA #1. Back in the days before central air conditioning and refrigeration made it possible to live comfortably through summers in the South, one enterprising entrepreneur floated a huge iceberg from the northern Atlantic down to the Gulf of Mexico. The purpose? Provide inexpensive ice for evaporative coolers, which at the time were the only way to cool a room. He made a fortune.

I understand from the sound-byte journalism on TV that the reason that tropical storms that cross into the Gulf become hurricanes is due to the warm waters in the Gulf. (It’s why the eco-Nazis try to convince us all that hurricanes are a lot worse due to ‘global warming.’) Read the rest of this entry »